Shipping Information

Orders are processed within 2-5 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.Domestic Shipping Rates and Estimates: Shipping within the united states flat-rate is $4.99.We offer free U.S. shipping for orders over $130.

Shipping time to U.S.: 5-11 Business days

International Shipping : International flat-rate is : $14.00 (may vary based on destination)For international orders most packages are delivered within 1-2 weeks via local post, however, please allow up to 4-6 weeks for delivery.Be advise there may be some locations we will not be able to ship, In case of your order is from one of those locations we will notify you.

How do I check the status of my order? When your order shipped, you will receive an email notification from us including a tracking number you can use to check the status. Please allow 48 hours for the tracking information to become available.

Refunds, returns, and exchanges In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] and include your order number and photo of the item’s condition. We will review and will do our best to work towards a satisfactory solution.We do not provide refunds because of changed of mind.

Customs & Duties Customer is responsible for any customs fees incurred. We will not be held responsible for any shipping delays beyond our control but we will make sure you package arrive on time. *Excluding customs and clearance delays for shipping time

PLEASE NOTE:Ujery has the right to deny and return any items to sender that shows the following conditions: Scratched, worn, or damaged and will not be accepted.We do not offer exchanges.For refunds we will evaluate any situation and after approval we will proceed with a refund , resend or provide credit in the form of store credit.All sale, custom, and discounted items are final sale. If you have any further questions, please don't hesitate to contact us at [email protected].